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SITIO SEGURO

returns and exchanges


RETURNS

If you purchased an item on our site and wish to return it, please contact us at studio@snsinthesun.com who will guide you through our return process.

Please note that when you return an item: We ask that it is still in it's original packaging and is not worn, washed, damaged or had had the tags removed. Any item which fails to meet these criteria may not be refunded. Once the goods are received and processed, you will receive a refund for the returned items.

We are unable to offer exchanges, so if you would wish to purchase an alternative item, please place a new order at our online store. Write us before that! … we would be happy to refund you the shipping costs for a replacement item. 

Please allow 5-10 business days for a refund to be credited back to your payment method, once the order has been received and inspected.

All the sale section items are non returnable.

 

COSTS FOR RETURN

Seasons in the Sun is not responsible for shipping costs that may occur regarding the return of a product. Seasons in the Sun will make reasonable efforts to refund for returned products, subject to the conditions detailed above as soon as possible, 30 business days at the latest, after we receive the returned products. The refund will be made to the credit/debit card you used for your order. Please note that additional duties, taxes or any additional charge that may incur will not be refunded by Seasons in the Sun.

 

QUALITY GUARANTEE 

If any delivered products were received damaged or have manufacturing faults, please contact us as soon as posible at: studio@snsinthesun.com, please state the nature of the problem and, when possible, enclose a photo of the faulty item.

Claims for refunds have to be made within 14 days after you received your order and subject to the return policy detailed above, otherwise such claim is permanently barred. We highly suggest that you keep your email with purchase confirmation.

Seasons in the Sun